Privacy Policy

Collection of Personal Data

This Website collects certain Personal Data from Users.

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Owner and Data Controller

• Legal Name: Special Tooling Limited.
• Address: 25A Orgreave Crescent, Dore House Industrial Estate, Handsworth, Sheffield, South Yorkshire, S13 9NQ

Types of Data Collected

This Website collects the following types of Personal Data, either directly or through third parties:

• Cookies
• Usage Data
• Email address
• First name
• Last name
• Phone number
• Various types of Data
• Data communicated while using the service
• Number of Users
• City
• Device information
• Session statistics
• Browser information

For detailed information on each type of Personal Data collected, please refer to the dedicated sections of this privacy policy or the specific explanation texts displayed prior to Data collection.

Personal Data may be provided voluntarily by the User or automatically collected when using this Website (in the case of Usage Data). Unless otherwise specified, all Data requested by this Website is mandatory. Failure to provide this Data may render it impossible for the Website to provide its services. If this Website indicates that certain Data is not mandatory, Users are free to choose not to provide it without affecting the availability or functionality of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

The use of Cookies or other tracking tools by this Website or third-party service providers used by this Website is for the purpose of providing the required Service to the User, as well as other purposes described in this document and in the Cookie Policy, if available.

Users are responsible for obtaining the necessary consent from third parties before providing the third parties Personal Data through this Website.

Mode and Place of Data Processing

Processing Methods

The Owner implements appropriate security measures to prevent unauthorised access, disclosure, modification, or destruction of the Data. Data processing is carried out using computers and/or IT-enabled tools, following organisational procedures and methods strictly related to the indicated purposes. In some cases, besides the Owner, certain persons in charge (e.g., administration, sales, marketing, legal, system administration) or external parties (e.g., third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) may have access to the Data, if necessary, as Data Processors. An updated list of these parties can be requested from the Owner at any time.

Legal Basis of Processing

The Owner may process Personal Data relating to Users based on one of the following legal bases:

• Users have given their consent for one or more specific purposes. Note: Under certain legislations, the Owner may be allowed to process Personal Data until the User objects to such processing ("opt-out"), without relying on consent or any other legal bases. However, this does not apply if the processing of Personal Data is subject to European data protection law.
• Provision of Data is necessary for the performance of a contract with the User and/or for any pre-contractual obligations.
• Processing is necessary for compliance with a legal obligation to which the Owner is subject.
• Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner.
• Processing is necessary for the legitimate interests pursued by the Owner or a third party.

The Owner is available to clarify the specific legal basis that applies to the processing and whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Data Processing Location

The Data is processed at the Owner's operating offices and other locations where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. Users can find more information about the processing of Personal Data and its location by referring to the relevant section in this document.

Users are entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or established by two or more countries, such as the UN, as well as the security measures taken by the Owner to safeguard their Data. To obtain further details about such transfers, Users can refer to the relevant sections of this document or contact the Owner using the provided contact information.

Data Retention

Personal Data is processed and stored for as long as necessary for the purposes for which it was collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the contract is fully performed.
• Personal Data collected for the purposes of the Owner's legitimate interests will be retained for as long as necessary to fulfill those purposes. Specific information about the Owner's legitimate interests can be found in the relevant sections of this document or by contacting the Owner.

The Owner may retain Personal Data for a longer period if the User has given consent, as long as the consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period if required to do so for the performance of a legal obligation or by order of an authority.

Once the retention period expires, Personal Data will be deleted. Therefore, the right of access, erasure, rectification, and data portability cannot be enforced after the retention period expires.

Purposes of Data Processing

The User's Data is collected to allow the Owner to provide its Service, fulfill legal obligations, respond to enforcement requests, protect its rights and interests (or those of Users or third parties), detect malicious or fraudulent activity, and for the following purposes: Analytics, Remarketing and behavioral targeting, Contacting the User, Heat mapping and session recording, Displaying content from external platforms, SPAM protection, and Tag Management.

For specific information about the Personal Data used for each purpose, please refer to the "Detailed information on the processing of Personal Data" section.

Detailed Information on the Processing of Personal Data

Personal Data is collected for the following purposes and using the listed services:

Analytics

The services in this section allow the Owner to monitor and analyse web traffic, track User behavior, and personalise ads.

• Google Analytics (Google Inc.)

  • Personal Data processed: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy – Opt Out.

• Google Ads conversion tracking (Google Inc.)

  • Personal Data processed: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy.

• Google Analytics 4 (Google Ireland Limited)

  • Personal Data processed: browser information; city; device information; number of Users; session statistics; Usage Data.
  • Place of processing: Ireland – Privacy Policy – Opt Out.

• Usermaven (Usermaven Inc.)

  • Personal Data processed: Cookies; Usage Data.
  • Place of processing: Germany – Privacy Policy.

Contacting the User

• Contact form (This Website)
  • Personal Data processed: email address; first name; last name; phone number; various types of Data.

Heat mapping and session recording

• Microsoft Clarity (Microsoft Corporation)
  • Personal Data processed: browser information; clicks; mouse movements; session statistics; Usage Data.
  • Place of processing: United States – Privacy Policy.

Displaying content from external platforms

• Google Maps widget (Google Inc.)
  • Personal Data processed: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy.

Remarketing and behavioral targeting

• Remarketing with Google Analytics (Google Inc.)

  • Personal Data processed: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy – Opt Out.

• Google Signals (Google Ireland Limited)

  • Personal Data processed: Cookies; Usage Data.
  • Place of processing: Ireland – Privacy Policy – Opt Out.

SPAM protection

• Google reCAPTCHA (Google Inc.)
  • Personal Data processed: Cookies; Usage Data.
  • Place of processing: US – Privacy Policy.

Tag Management

• Google Tag Manager (Google Ireland Limited)
  • Personal Data processed: Trackers; Usage Data.
  • Place of processing: Ireland – Privacy Policy.

Opting Out of Interest-Based Advertising

In addition to any opt-out feature provided by the services listed in this document, Users have the option to opt out of interest-based advertising through various initiatives and settings:

• YourOnlineChoices: Users in the EU can follow the instructions provided by YourOnlineChoices to select their tracking preferences for most advertising tools.

• Network Advertising Initiative: Users in the US can visit the Network Advertising Initiative website to learn how to opt out of interest-based advertising.

• Digital Advertising Alliance: Users in the US can also visit the Digital Advertising Alliance website for instructions on opting out of interest-based advertising.

• DAAC: Users in Canada can follow the guidelines provided by the Digital Advertising Alliance of Canada (DAAC) to manage their advertising preferences.

• DDAI: Users in Japan can visit the DDAI website to learn how to opt out of interest-based advertising.

Additionally, Users can control interest-based advertising on mobile apps using the AppChoices application provided by the Digital Advertising Alliance.

Users may also have the option to adjust their advertising settings through device settings, such as the device advertising settings for mobile phones or general ads settings.

The Owner recommends that Users utilise these resources and settings to manage their preferences for interest-based advertising.

User Rights

Users have certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following, to the extent permitted by law:

• Withdrawal of consent: Users can withdraw their consent to the processing of their Personal Data at any time.

• Objection to processing: Users can object to the processing of their Data if it is based on a legal basis other than consent.

• Access and disclosure: Users have the right to access their Data, obtain information about the processing, and request a copy of the Data being processed.

• Rectification and verification: Users can verify the accuracy of their Data and request its update or correction.

• Restriction of processing: Users have the right to restrict the processing of their Data, allowing only storage without further processing.

• Erasure of Data: Users can request the erasure or removal of their Personal Data from the Owner.

• Data portability: Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, transmit it to another controller.

• Lodging a complaint: Users have the right to file a complaint with the appropriate data protection authority.

Users can exercise these rights by contacting the Owner using the provided contact details in this document. Requests to exercise these rights are free of charge and will be addressed by the Owner within the legally required timeframe. The Owner will also inform Users about any rectification, erasure, or restriction of processing, as well as recipients of the Personal Data, upon request.

Additional Information

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The Owner may be required to reveal personal data upon request of public authorities.

User's Personal Data

This Website may provide Users with additional and contextual information about particular Services or the collection and processing of Personal Data upon request, in addition to the information contained in this privacy policy.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect system logs or use other Personal Data, such as IP addresses, to record interaction with this Website.

Information not in this policy

For more details about the collection or processing of Personal Data, Users can request additional information from the Owner using the provided contact information.

Handling "Do Not Track" requests

This Website does not support "Do Not Track" requests. Users can refer to the privacy policies of third-party services used by this Website to determine if they honor "Do Not Track" requests.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time. Users will be notified of changes on this page, within this Website, or through contact information available to the Owner. Users are advised to check this page regularly for updates. If changes affect processing activities based on User consent, new consent may be collected when required.

Definitions and legal references

• Personal Data (or Data): Any information that allows for the identification or identifiability of a natural person, directly or indirectly, including a personal identification number.
• Usage Data: Information collected automatically through this Website, including IP addresses, URI addresses, request times, server response codes, browser and operating system details, visit duration, and device parameters.
• User: The individual using this Website.
• Data Subject: The natural person to whom the Personal Data refers.
• Data Processor (or Data Supervisor): The entity processing Personal Data on behalf of the Owner.
• Data Controller (or Owner): The entity determining the purposes and means of the processing of Personal Data.
• This Website (or this Application): The means by which User Personal Data is collected and processed.
• Service: The service provided by this Website.
• European Union (or EU): Includes all current member states to the European Union and the European Economic Area.
• Cookie: Trackers consisting of small sets of data stored in the User's browser.
• Tracker: Technology that enables User tracking, such as Cookies, unique identifiers, web beacons, and embedded scripts.
• Legal information: This privacy statement is based on multiple legislations, including the General Data Protection Regulation (GDPR). This privacy policy applies solely to this Website unless stated otherwise.